Support Center

Follow these steps to install the extension:

1. Go to the Chrome Web Store
2. Search for "Amazon Quick View Pro"
3. Click "Add to Chrome"
4. Confirm the installation by clicking "Add Extension"
5. You'll see the extension icon appear in your browser toolbar

No, an account is completely optional!

You can use all core features without an account:

• ✅ View product badges (profit, BSR, seller info)
• ✅ Bookmark products locally
• ✅ Create research profiles
• ✅ Export data as CSV

An account is only needed if you want to:

• ☁️ Sync your data across multiple devices
• 💾 Back up your research to the cloud
• 🔄 Access your bookmarks after reinstalling Chrome

Creating a profile is easy:

1. Click the extension icon to open the side panel
2. Go to the Profiles tab
3. Click + New Product Profile
4. Enter a name (e.g., "Electronics Q4")
5. Select your Amazon marketplace domain
6. Enter your cost settings (product cost, shipping, etc.)
7. Click Save Profile

The extension calculates profit using this formula:

All numbers are estimates. You should verify calculations independently before making business decisions.

BSR (Best Sellers Rank) is Amazon's ranking of how well a product is selling in its category. Lower numbers = better sales.

The extension extracts BSR using multiple methods to ensure accuracy across all 22+ Amazon marketplaces:

• 📊 Best Sellers Rank section in product details
• 📋 Product Details table
• 📦 Nested BSR list (detailBulletsWrapper_feature_div)
• 🔗 JSON-LD structured data (most reliable)
• 🌍 Language-agnostic patterns for non-English domains

Bookmarking products is simple:

1. Navigate to any Amazon product page or search result
2. Look for the ★ Bookmark button in the extension badge
3. Click the button
4. Select which profile to save the product to
5. The product will appear in your side panel under that profile

Additional Costs allow you to add unlimited custom fees to your profit calculations:

• Fixed amount - e.g., $1.80 media closing fee, $0.55 prep fee
• Percentage - e.g., 2% currency conversion fee, 20% VAT

To add an Additional Cost:

1. Open the profile modal (Edit Profile or Create New Profile)
2. Scroll to the Additional Costs section
3. Click the + button
4. Enter a name (e.g., "Media Closing Fee")
5. Enter the amount and select Fixed or Percentage
6. Click Add Cost

To clear the BSR cache:

1. Open the extension side panel
2. Click the Settings button (⚙️) at the bottom
3. In the Settings page, scroll to Data Management
4. Click Clear BSR Cache

This forces the extension to fetch fresh BSR data for all products on your next Amazon visit.

Amazon sometimes triggers CAPTCHA challenges when receiving many requests. Here's what to do:

1. Open an Amazon tab in your browser
2. Complete any CAPTCHA challenges you see
3. Return to the extension's Bulk ASIN tab
4. Click the Resume button

To reset your password:

1. Go to the extension's side panel
2. Click Sign Out (or go to login page)
3. Click Forgot password? on the login screen
4. Enter your email address
5. Check your email for a password reset link
6. Click the link and create a new password

Yes! If you create an account and sign in, your data syncs across all devices where you use the extension:

• 💻 Multiple computers with the same Chrome profile
• 🖥️ Different Chrome profiles (sign in with same account)
• 📱 Chrome on different operating systems (Windows, Mac, Linux)

Simply install the extension on each device and sign in with the same email and password. Your profiles, bookmarks, and categories will sync automatically.

To permanently delete your account and all cloud data:

1. Sign in to the extension
2. Open the side panel
3. Click the Settings button (⚙️)
4. Scroll to the Account section
5. Click Sign Out (this does not delete your data)

To request full account deletion: Email privacy@amazonquickview.net from your registered email address with "Delete My Account" in the subject line. We will process deletion within 7 days.

All core features are free with no hidden costs:

• ✅ Product badges (profit, BSR, seller info)
• ✅ Bookmarking products
• ✅ Unlimited research profiles
• ✅ Categories and organization
• ✅ Bulk ASIN checker (500 ASINs per day)
• ✅ Cloud sync (optional account)
• ✅ CSV exports

There are no premium tiers, subscriptions, or paywalls. If we ever introduce paid features in the future, existing free features will remain free.

The only limit is on the Bulk ASIN Checker:

• 500 ASINs per day - This prevents excessive requests to Amazon that could trigger rate limiting or CAPTCHAs

All other features have no limits:

• 📌 Unlimited bookmarked products
• 📁 Unlimited research profiles
• 🏷️ Unlimited categories
• 🔄 Unlimited cloud sync (with account)

The daily limit resets at midnight UTC each day.